1.  Analysis and review of client file status

2.  Update client secure interactive web portal with most recent updates and or notes

3.  Receiving and processing Manual Updates

4.  Respond to, Receive and or initiating correspondence via telephone

5.  Respond to, Receive and or initiating correspondence via e-mail

6.  Respond to, Receive and or initiating correspondence via Fascimile

 7.  Respond to, Receive and or initiating correspondence via Physical Mail ie: USPS, FEDEX, UPS etc

8.  Review clients credit report updates to determine next step

9.  Create strategic plan to assist clients in meeting their goals

10. Create Dispute letters, including pre-addressed and pre-stamped 1st class postage envelopes. 

11. Assist with Budget questions

12. Assist with credit questions

13. Provide ongoing credit education

14. Provide ongoing budget advice and counseling